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Privacy
Policy
We are committed to safeguarding the privacy
of our website visitors; this policy sets out how we will treat your
personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to
and use of this website including your IP address, geographical
location, browser type, referral source, length of visit and number
of page views
(b) information relating to any transactions carried out
between you and us on or in relation to this website, including
information relating to any purchases you make of our goods or
services
(c) information that you provide to us for the purpose of
registering with us including your name, company name if
applicable, address, email address and telephone number.
(d) information that you provide to us for the purpose of
subscribing to our website services, email notifications and/or
newsletters including your name, company name if applicable,
address, email address and telephone number.
(e) any other information that you choose to send to us;
(2) Cookies
A cookie consists of information sent by a web server to a web
browser, and stored by the browser. The information is then sent
back to the server each time the browser requests a page from the
server. This enables the web server to identify and track the web
browser.
We use both session ID cookies and persistent cookies. A session
cookie expires when your browser is closed, and a persistent cookie
may stay on your hard drive for an extended period. Session cookies
make it easier for you to navigate our site; persistent cookies can
perform such activities as storing your password for forums or blogs
so you do not have to sign in every time you visit those areas,
and/or may be used to enable us to track and target the interests of
our users so as to enhance the overall experience of using our site.
Persistent cookies will remain stored on your computer until
deleted, or until they reach a specified expiry date.]
We have no access to or administration abilities over any cookies
that are used by any advertisers on our site.
We use Google Analytics to analyse the use of this website. Google
Analytics generates statistical and other information about website
use by means of cookies, which are stored on users' computers. The
information generated relating to our website is used to create
reports about the use of the website. Google will store this
information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
Our payment services providers PayPal (available at
www.paypal.com) may also send you cookies.
Most browsers allow you to refuse to accept cookies. (For example,
in Internet Explorer you can refuse all cookies by clicking “Tools”,
“Internet Options”, “Privacy”, and selecting “Block all cookies”
using the sliding selector.) This will, however, have a negative
impact upon the usability of many websites, including this one.
(3) Using your personal data
Personal data submitted on this website will be used for the
purposes specified in this privacy policy or in relevant parts of
the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the
website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to
you services purchased via the website;
(e) send statements and invoices to you, and collect payments
from you; All our website financial transactions are handled through
our payment services provider, Paypal. You should only provide
your personal information to Paypal after reviewing the Paypal
privacy policy (available at www.paypal.com). We will share
information with Paypal only to the extent necessary for the
purposes of processing payments you make via our website.
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications which you have specifically
requested;
(h) send to you our newsletter and other marketing
communications relating to our business which we think may be of
interest to you by post or, where you have specifically agreed to
this, by email or similar technology (you can inform us at any time
if you no longer require marketing communications);
(i) deal with enquiries and complaints made by or about you
relating to the website; and
(j) We will not without your express consent provide your
personal information to any third parties for the purpose of direct
marketing.
(k) All our website financial transactions are handled through
our payment services provider, Paypal. You should only provide
your personal information to Paypal after reviewing the Paypal
privacy policy (available at www.paypal.com). We will share
information with Paypal only to the extent necessary for the
purposes of processing payments you make via our website.
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(4) Disclosures
We may disclose information about you to any of our employees,
officers, agents, suppliers or subcontractors insofar as reasonably
necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective
legal proceedings;
(c) in order to establish, exercise or defend our legal rights
(including providing information to others for the purposes of fraud
prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business
or asset which we are (or are contemplating) selling.
Except as provided in this privacy policy, we will not provide your
information to third parties.
(5) International data transfers
Information that we collect may be stored and processed in and
transferred between any of the countries in which we operate in
order to enable us to use the information in accordance with this
privacy policy.
Information which you provide may be transferred to other countries
which do not have data protection laws equivalent to those in force
in the European Economic Areas (EEA).
In addition, personal information that you submit for publication on
the website will be published on the internet and may be available,
via the internet, around the world.
You expressly agree to such transfers of personal information.
(6) Security of your personal data
We will take reasonable technical and organisational precautions to
prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure
(password- and firewall- protected) servers.
Of course, data transmission over the internet is inherently
insecure, and we cannot guarantee the security of data sent over the
internet.
You are responsible for keeping your password and user details
confidential. We will not ask you for your password.
(7) Policy amendments
We may update this privacy policy from time-to-time by posting a new
version on our website. You should check this page occasionally to
ensure you are happy with any changes.
(8) Your rights
You may instruct us to provide you with any personal information we
hold about you. Provision of such information may be subject to the
payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing
purposes by email at any time. (In practice, you will usually
either expressly agree in advance to our use of your personal data
for marketing purposes, or we will provide you with an opportunity
to opt-out of the use of your personal data for marketing purposes.)
(9) Third party websites
The website contains links to other websites. We are not responsible
for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about
you needs to be corrected or updated.
(11) Contact
If you have any questions about this privacy policy or our treatment
of your personal data, please write to us by email to
customerservice@excellentrapport.com or
by post to Bridge House, 30 Melsonby Close, Sunderland, SR3 2QL.
This
privacy policy is based on a precedent
available at
Employment Law Contracts and
Website Law |
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